Taktike pregovaranja : riznica pregovaračkih postupaka : 201 učinkovita taktika pregovaranja - Brookes, Mike; Crosby, David, ekonomist; Fanning, Anne; Forsyth, Patrick; Hentsell, David; Hunter, Matthew; Kilbey, Pat; Potter, John; Robinson, Brian; Sadler, Barry; Thomson, Peter William; Wright, Matthew (Poslovni zbornik, 1999)